Kissmetrics Customer Web Analytics

Free Webinar

Achieve high growth by keeping customers coming back to your eCommerce website

Get the recording!

Register Now

Success! You’ve got a regular stream of sales coming in, but the cost of acquisition is so high, how do you make this more profitable? How do you increase the lifetime value of a customer by enticing them to come back?

A healthy customer retention rate is a key factor in any high growth business. You can’t be a high growth without it!

During this webinar, Tom Robertshaw, Ecommerce Evangelist at Space 48, will take you through how to factor in customer retention in all areas of the business. Whether this is improving auditing and improving website user experience or through identifying targetted email campaign opportunities.

You’ll learn:

  • A wide range of opportunities for re-engaging with customers
  • Different ways to evaluate your website performance and customer satisfaction
  • How to prioritise the newly identified opportunities so that you can take the next step and test them
  • Real-life examples of how our customers have increased revenues through successful customer retention strategies

Tom Robertshaw, Ecommerce Evangelist

Tom Robertshaw

eCommerce Evangelist


Thue Madsen, Marketing Operations Manager at Kissmetrics

Thue Madsen

Marketing Operations Manager, Kissmetrics