Net Promotor Score (NPS) isn’t just a metric - it’s an excuse to dig deeper. An NPS response is an invitation to communicate further with your users. It’s the first step in a process to solicit more feedback, build relationships, or identify upgrade opportunities.
In this webinar, Mention’s head of growth marketing, Guillaume Cabane explains how to build automated processes, triggered by NPS, to learn more about your customers to reduce churn and increase customer happiness.
Join our webinar to learn:
Head of Growth Marketing, Mention
Marketing Operations Manager, Kissmetrics